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AI agents

Digital workers designed around a real process.

An Eclivon agent has a defined role, approved context, limited actions, and a clear escalation path. It is not an unsupervised general-purpose bot.

Book a consultationExplore agents

Agent types

Focused systems for customer and operational work.

Agent responsibilities can be combined into a wider workflow, but every action remains scoped to its configured role. See how agents fit a full AI system.
AGENT / 01

Sales Agent

Keep qualified opportunities moving.

Inputs
New leads, CRM context, product information
Actions
Qualifies, routes, drafts follow-up, flags intent
Outputs
A prioritized, up-to-date sales queue
Business outcome
Less time between inquiry and response
AGENT / 02

Support Agent

Resolve routine questions with clear escalation paths.

Inputs
Customer messages, approved knowledge, account context
Actions
Answers, classifies, summarizes, escalates
Outputs
Resolved requests and complete handoff notes
Business outcome
Faster service without removing human control
AGENT / 03

Lead Qualification Agent

Turn inbound interest into structured opportunity data.

Inputs
Forms, calls, email, qualification criteria
Actions
Collects details, scores fit, assigns ownership
Outputs
Consistent records and next steps
Business outcome
Every viable lead reaches the right person
AGENT / 04

Appointment Agent

Coordinate scheduling without back-and-forth.

Inputs
Availability, service rules, customer preferences
Actions
Finds times, books, confirms, reschedules
Outputs
A clean calendar and informed participants
Business outcome
Less scheduling friction
AGENT / 05

Operations Agent

Keep recurring internal processes on track.

Inputs
System events, procedures, deadlines
Actions
Checks status, updates records, alerts owners
Outputs
Visible exceptions and completed routine work
Business outcome
Teams focus on decisions rather than admin
AGENT / 06

Follow-Up Agent

Make sure the next message is sent.

Inputs
Conversation history, customer state, timing rules
Actions
Drafts, schedules, pauses, and escalates sequences
Outputs
Timely, contextual follow-up
Business outcome
Fewer opportunities disappear through silence

Agent controls

Capability without a boundary is a liability.

Approved knowledge

Agents use designated sources and can be configured to abstain when context is insufficient.

Permissioned actions

Every external action is limited by credentials, business rules, and approval requirements.

Human escalation

Sensitive, exceptional, or low-confidence work follows a defined path to a responsible person.

Start a conversation

Define the role. Then design the agent.

Start with the workflow causing the most friction. We will map the process, the controls, and the right implementation path.

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